Frequently Asked Questions

Are making payments safe on Prospect Competitions?

Yes, security is one of our biggest considerations which is why we use a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security.

Are there free entries?

Yes, there are free prizes occasionally, also surprise condolence prize draws along with live draws if you’re lucky enough to be in that draw. Also there is a free entry route via postcard please see Terms & Conditions for details.

Are you regulated?

Under UK law, prize competitions are not licensed in the same way that many gambling sub-industries are. We do not need a license to operate but we are expected to adhere to legislation from the UK government, and we do.
In terms of law, gambling sits under a comprehensive set of guidelines, legislation and regulation, which can all be found in the Gambling Act 2005.
Prospect Competitions is proud to adhere to all the required legislation on the operation of legal prize competitions.
Prospect Competition has not joined the growing list of prize competitions that have been shut down by the Gambling Commission - and we will not be due to our strict adherence to the law.s

Are the winners chosen at random?

Yes, we can guarantee all winners are chosen 100% at random with no human intervention as per our T&Cs.

When will I be notified and when will I receive the prize?

We aim to notify winners within 5 days, we aim to get all prizes to winners within 7-30 days.

Can I exchange? Can we change to Unless promotion is eligible for a cash alternative.

No, all draws are final.

How can I submit?

Via the website email or DM at our Instagram page.

Do you really give 20% profit from each lot to charity?

Absolutely, after all fees the final sum is calculated. We then ask YOU to choose the charity from the pre-approved list. We will then notify the charity asking for all relevant details to transfer.

Can I take a cash alternative to the prize I won?

Yes, if you do not want the prize you have won you can take a cash alternative of 70% to its value. However, we do reserve the right to refuse the cash alternative.